• A natural, gentle conditioner that looks after your hair and your scalp
• Made with natural oils like Jojoba and Olive Oil to hydrate hair
• Free from silicone-based ingredients that can build up and weigh hair down
• Milk Protein helps protect hair fibres and revitalises its natural protective layer
• We use a phthalate-free fragrant oil so you can have beautiful smelling hair
• Piroctone Olamine helps maintain and control the microflora of the scalp

Our Cream Conditioner is one of our most popular products. It was made to complement our Milk Shampoo that was originally made for a family member who had a scalp so itchy they went to bed with olive oil on their scalp and cling wrap around their head. While shampoo cleans the hair and scalp, we feel it’s important to follow it with a natural conditioner that doesn’t coat or irritate the scalp.

Most conditioners are made using silicone-based ingredients (usually big words that end with –cone) that coat the hair in something slippery, making it feel silky and smooth. They do a great job of making the hair feel hydrated and easy to detangle. The problem we find with silicone is that it can build up on the hair over time, making it feel heavy and limp. This usually results in a need for a different type of shampoo to get rid of the buildup caused by these types of conditioners.

Instead, we wanted to make a creamy conditioner from natural oils that won’t build up on the hair and actually penetrate and hydrate the hair instead of just making it feel nice for a while. Using natural ingredients is not only better for your hair and scalp, it’s also much better for the environment. Ever think about what happens to your wash products after they go down the drain? Silicones and other synthetic ingredients don’t break down into their natural component easily in the water system.

One thing we hear a lot about our conditioner is how lovely the smell is. We couldn’t agree more. For this, we sourced a phthalate-free fragrant oil so you can have beautiful smelling hair without the sensitivity. It’s also super popular with you ladies with curly hair to help keep them under control. Some even use it to wash their hair instead of shampoo. Just Google “the no poo method” to learn more.

Whilst we try to keep our online stock levels up to date with our shop stock, from time to time there may be items that we need to order in for you, which will result in a delay to your order being sent. 

Ingredients:

Aqua (H₂O’s Fancy Name), Simmondsia Chinensis (Jojoba) Seed Oil, Olea Europaea (Olive) Fruit Oil, Cetearyl Alcohol (Plant-Based Emulsifying Wax), Behentrimonium Methosulfate (Canola-Based Detangler), Piroctone Olamine (Olamine Salt), Fragrance - Coconut Reef (Phthalate-Free), Hydrolyzed Milk Protein (For Hair Repair).

Because we make our products for our families, we have a strict ingredient philosophy that excludes ingredients like Parabens, Phenoxyethanol and penetration enhancers.

We show all of the ingredients we use in our products on our website, not just the pretty ones. That way you know exactly what's in each one, and can get in touch if you have any more questions.

Please be aware that the ingredients we use in our formulas may be updated occasionally and therefore vary from time to time. Please refer to the ingredient list on the product packaging for the most up-to-date and relevant list of ingredients.

It is our aim to offer a fast and reliable delivery service, using the method specified in the checkout procedure. The cost of your delivery is automatically calculated depending on the total value of your order. Any order £30 and above is free of charge.

We will endeavour to despatch all orders within 24 hours. If some or all items are unavailable, then we will contact you before shipping.

It is always best to allow up to seven working days for delivery but unfortunately this can sometimes take longer and we cannot guarantee delivery dates for overseas delivery dates as they are sometimes subject to customs clearance in the destination country due to the quality of postal services from country to country.

Other Important Information

Where it is not possible for Royal Mail to deliver your order, it will be held at your local Royal Mail office for 5 days before being returned to us. To contact your local sorting office to arrange re-delivery or collection, please call 08457 740 740 in the UK.

We would advise that you check your local sorting office before contacting us if delivery has taken more than seven working days in the UK and Overseas, although overseas customers may have to wait up to two weeks.

If your order has been 'lost in the post’, it will only be investigated 17 working days after it was shipped because it is only after this period that the Royal Mail regards postage as officially lost.

European customers should note that in some rare occasions parcels do appear to take longer than usual to arrive and in such occasions it may be necessary to wait longer before further action is taken. This is largely because of the varied quality of postal services throughout Eurozone countries.

After the post office has completed its investigations, it will subsequently refund Elixir for the value of the parcel and postage and package. Upon receiving our costs from the post office your replacement parcel will then be re-sent, or your costs reimbursed if the product is no longer required. Customers are therefore advised to request signed for deliveries to ensure full tracking opportunities.

Depending upon the weight of your consignment we will inform you of the price separately.

For deliveries within England, Scotland and the Channel Islands our charges are as follows:

Overseas Deliveries

We are delighted to be able to offer international once again however there are still certain items that we can no longer send to certain countries.  If this is the case for your order we ill notify you and a full refund will be given.

Every order we send is despatched either first class Royal Mail, or if the parcel exceeds 1kg, at our discretion, send the goods by parcel post, which can take a few days longer to reach you. On any recorded delivery, a signature may be required on delivery. In the case of recorded deliveries which fail to be delivered an acknowledgement card will be left stating the time and place for you to collect. International orders will take a little longer.

Please Note: If orders weigh more than two kilos we will often send packages in two separate boxes in the interests of security and safety.

As an online retailer, we are open 24 hours a day, seven days a week. Our delivery schedule is governed by the Post Office who are open six days a week from 9.00am - 5.00pm. Please also consider Public Holiday closing.