[FOR DRY, TIRED AND IRRITATED EYES] Eyes can become dry and irritated as a result of a number of factors in our modern world. Working long hours at a computer screen, heating, air-conditioning and pollution are all contributory factors. Eyes become drier with age and use of contact lenses can irritate eyes. [A.Vogel Eye drops] contain [Euphrasia] and can be used to relieve dry, irritated or tired eyes. These drops help soothe and maintain lubrication of the eyes and are suitable for use whilst wearing contact lenses. [Directions] 1 drop in each eye 4 to 5 times daily, or more often as required. Each bottle provides about 300 drops. Please note that there will always be a small amount of liquid left in the bottle after use. May be used during pregnancy or breastfeeding. We recommend that you do not share eye drops with other people. Do not use if you are sensitive or allergic to any of the ingredients. [Ingredients] A.Vogel Eye drops contain Hyaluronic acid, Euphrasia officinalis (Eyebright) 0.1%, sodium choloride, boric acid disodium tetraborate decahydrate, sodium hydroxide, hydrochloric acid and water. The unique bottle design keeps the contents sterile without the need for preservatives, ensuring that once opened, the product can be used as often as needed. Use within 12 weeks of opening. Store below 25oC. [How to use] 1. Remove the coloured cap from the bottle. 2. First time use: Hold the bottle upside down over your hand and squeeze the base several times until the first drop is released. The dropper bottle is now ready for use. 3. Tilt the head back slightly and pull the lower eyelid downwards. Place the dropper above the eye. Holding the bottle with your thumb and middle finger, press the base of the bottle with your index finger. 4. Close your eye so that the fluid spreads evenly over the eye’s surface. Replace the cap on the bottle, pressing firmly.

It is our aim to offer a fast and reliable delivery service, using the method specified in the checkout procedure. The cost of your delivery is automatically calculated depending on the total value of your order. Any order £30 and above is free of charge.

We will endeavour to despatch all orders within 24 hours. If some or all items are unavailable, then we will contact you before shipping.

It is always best to allow up to seven working days for delivery but unfortunately this can sometimes take longer and we cannot guarantee delivery dates for overseas delivery dates as they are sometimes subject to customs clearance in the destination country due to the quality of postal services from country to country.

Other Important Information

Where it is not possible for Royal Mail to deliver your order, it will be held at your local Royal Mail office for 5 days before being returned to us. To contact your local sorting office to arrange re-delivery or collection, please call 08457 740 740 in the UK.

We would advise that you check your local sorting office before contacting us if delivery has taken more than seven working days in the UK and Overseas, although overseas customers may have to wait up to two weeks.

If your order has been 'lost in the post’, it will only be investigated 17 working days after it was shipped because it is only after this period that the Royal Mail regards postage as officially lost.

European customers should note that in some rare occasions parcels do appear to take longer than usual to arrive and in such occasions it may be necessary to wait longer before further action is taken. This is largely because of the varied quality of postal services throughout Eurozone countries.

After the post office has completed its investigations, it will subsequently refund Elixir for the value of the parcel and postage and package. Upon receiving our costs from the post office your replacement parcel will then be re-sent, or your costs reimbursed if the product is no longer required. Customers are therefore advised to request signed for deliveries to ensure full tracking opportunities.

Depending upon the weight of your consignment we will inform you of the price separately.

For deliveries within England, Scotland and the Channel Islands our charges are as follows:

Order Value	Delivery Charge
£0 - £29.99	£3.99
£30 +	FREE

Overseas Deliveries

 

We are delighted to be able to offer international once again however there are still certain items that we can no longer send to certain countries.  If this is the case for your order we ill notify you and a full refund will be given.

Every order we send is despatched either first class Royal Mail, or if the parcel exceeds 1kg, at our discretion, send the goods by parcel post, which can take a few days longer to reach you. On any recorded delivery, a signature may be required on delivery. In the case of recorded deliveries which fail to be delivered an acknowledgement card will be left stating the time and place for you to collect. International orders will take a little longer.

Please Note: If orders weigh more than two kilos we will often send packages in two separate boxes in the interests of security and safety.

As an online retailer, we are open 24 hours a day, seven days a week. Our delivery schedule is governed by the Post Office who are open six days a week from 9.00am - 5.00pm. Please also consider Public Holiday closing.