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Terms and Conditions

Terms and Conditions
1. Legal Information
Below are the terms and conditions which apply to information contained in the pages of Elixirhealth.co.uk, i.e., `the Website` and to the ordering of any products from the website. By placing an order, you (`the buyer`) agree to and accept our terms and conditions.

All transactions undertaken through this website are governed by English Law.



2. Health Disclaimer
The information provided on this web site is for informational purposes only and should not be used for diagnosis. Neither is it intended as a substitute for advice from your GP or other qualified health practitioner. Please read all product packaging carefully before use and remember, if in any doubt at all, seek advice from a professional before taking any dietary, nutritional, herbal or homeopathic supplement.

We do not recommend any supplement as a drug or as a diagnosis for specific illnesses or conditions, nor as a product to eliminate diseases or other medical conditions or complications. We make no medical claims as to the benefits of any of the products to improve medical conditions.

We always recommend that you work in conjunction with your primary medical advisor, particularly if you have an existing medical condition, and that you do not take any products during pregnancy or breast-feeding without first referring to your primary medical advisor.



3. Further Safeguard
Before making your purchase think seriously about the following questions:

  • Am I taking prescription medication?

  • Am I taking or intend to take nutritional or herbal supplements?


  • If the answer is `yes` to both these questions, we advise you to check with your doctor that the combination of your medication and supplements is right.



    4. Satisfaction Guarantee
  • At Elixir we only keep the best products, at competitive prices. Because of our high standards, we always aim to guarantee your total satisfaction.


  • We honour all requirements of UK Consumer Protection law and without affecting your statutory rights as a consumer we will replace or refund the price of any products which we consider unsatisfactory. We really do hope you enjoy shopping with us and become a loyal customer. If at any time you are unhappy with our dealings, we aim to resolve any issues as quickly and amicably as possible.


  • The products we sell are generally made from natural ingredients and it is important to note the colour and taste can vary from batch to batch in line with manufacture.




  • 5. Shipping and Handling
  • It is our aim to offer a fast and reliable delivery service, using the method specified in the checkout procedure. The cost of your delivery is automatically calculated according to the final amount of the order. This prevents those ordering small items from being over-charged.


  • Our company policy is to try to despatch all orders as soon as possible. If items are unavailable then we will contact you to advise those that are not in stock and those, which can be sent immediately. Obviously, we can not be held responsible for delays in the postal services. It is always best to allow up to seven working days for delivery.


  • Other Important Information
  • We do not deliver to P.O. Box addresses because of the poor security involved.


  • For deliveries within England, Scotland and the Channel Islands our charges are as follows:


  • Order Value: 0 - £19.99, Delivery Charge - £2.99
    Order Value: Over £20.00, Delivery Charge - FREE



    6. Overseas Deliveries
  • It had been necessary to increase the security of our overseas deliveries and therefore there are variable charges dependent on destination. In general the costs below apply, but for 'large quantities' postage will be by weight and customers will be notified prior to sending.


  • For standard deliveries within Europe - £7.95

  • For Royal Mail European Track and Sign For - £12.00 - Recommended*

  • For deliveries within the rest of the world - £10.95

  • For deliveries withing the rest of the world, Track and Sign For - £18.00 - Recommended*


  • * We strongly recommend using a tracked service as it's impossible for our company in the UK to know what has delayed or misplaced a parcel in another country, other than waiting patiently for it to arrive. With a tracking code, you can easily see where your parcel is at any time. To reassure you very few parcels ever get lost, just delayed which can sometimes be worrying.

    * Incorrectly selected Delivery Zones will automatically be corrected and a 50p surcharge added to cover bank transaction charges.

  • Every order we send is despatched either first class Royal Mail, or if the parcel exceeds 1kg, at our discretion, send the goods by parcel post, which can take a few days longer to reach you. On any recorded delivery, a signature may be required on delivery. In the case of recorded deliveries which fail to be delivered, an acknowledgement card will be left stating the time and place for you to collect. International orders will take a little longer.


  • * If orders weigh more than two kilos we will often send packages in two separate boxes in the interests of security and safety.

  • As an online retailer, we are open 24 hours a day, seven days a week. Our delivery schedule is governed by the post office who are open six days a week from 9.00-5.00. Please consider Public Holiday closing.


  • All our prices are listed in GBP (British Pounds). Your Credit Card Company will automatically convert the transaction to your currency at the going rate at the time of purchase.


  • We have introduced the equivalent Euro price next to the GBP price - this is for information only.


  • We debit your card when the order is placed since all transactions automatically involves Sage Pay who are the largest independent Payment Service Provider in the UK. If we need to split your order, no extra charges will be made unless we have agreed this additional charge with you in advance.


  • Tax Charges

  • The price you see against a product is inclusive of UK VAT @ 20%


  • Customs Information

  • Any additional charges for customs clearance must be borne by you. We have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Elixirhealth.co.uk, you're considered the importer of record and must comply with all laws and regulations of the country in which you're receiving the goods. Furthermore we will not refund goods or shipping costs for products which, for any reason, have not been cleared by customs or where the receiver has not paid the relevant import duties and charges.

    Generally customs forms for international parcels will list the value of the contents. We'd also like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities. We may also provide certain order, delivery and product information, such as titles, to our international carriers and such information may be communicated by the carriers to customs authorities to facilitate customs clearance and comply with local laws.

    If the order is a gift, the package is marked "Gift" but the cost of the item is still stated on the customs form. Customs authorities require us to state the value of the gift item directly on the parcel.




  • 7. Secure Ordering
  • We use Sage Pay as our "gateway" to collect all credit card details. They use SSL (Secure Socket Layer technology) to accept your payment details. The padlock symbol is displayed at the bottom of the screen. Elixirhealth does not have access to your credit card number since this is sent directly to Sage Pay.

    Sage Pay provide secure online credit card and debit card payment solutions for thousands of online and mail order businesses and are the largest independent Payment Service Provider in the UK. Sage Pay has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). They adhere to the most stringent levels of fraud screening, ensuring that customer's details remain secure throughout the transaction process.




  • 8. Returns and Refunds
  • Do telephone or email us first to discuss the matter.


  • In accordance with your consumer rights, you may return any product you buy from us without any fuss for full refund. If you decide you do not want the goods you need to inform us in writing within 14 days of delivery and return the goods within the same period. An email is acceptable. A telephone call is not. The value of the item(s) refunded will be refunded to your card including the original postage, if you paid by credit or debit card. We will not refund the cost of return postage. Please note: a deduction may be made for unnecessary handling where it diminishes the value of the goods.


  • You should return it to us, post-paid to:

    Elixir Health Foods
    Customer Services
    47 Molesworth Street
    Wadebridge
    Cornwall
    PL27 7DR

  • The guarantee is only valid if the product has not been opened or tampered with and providing proof of purchase is enclosed. We also require that all goods be returned by recorded delivery, or that customers obtain a Certificate of Posting from the Post Office as we cannot be held responsible for any goods lost during transit.


  • If you have any questions about this, please email us at customer.care@elixirhealth.co.uk




  • 9. The Price, Payment and Description
  • The price of the products will be the price quoted in the web site at the time we accept your order. The price will include any relevant value added tax, and the cost of delivery.


  • In addition to the price, you will have to pay our delivery charges as quoted in our terms and conditions at the time we accept your order - unless you qualify for free delivery.


  • In the event that a product is listed at an incorrect price or described incorrectly because of a typographical error, error by our suppliers, or a manufacturer reformulation of the ingredients of the product without our awareness, we reserve the right to cancel any orders placed whether or not the order has been confirmed and payment charged. Of course, in such a case, if you no longer wish the product, we will issue a refund immediately.


  • We reserve the right to alter our prices in accordance with fluctuations in market forces


  • Methods of Payment
    If you choose not to purchase online, there are a number of other options:

  • By Email:

  • Sales@elixirhealth.co.uk

    Drop us a line to discuss your order. At some point we will need to take your credit card details, and generally do this over the phone.

  • By Phone (Mail Order): 01208 814500.

  • Please be patient and be prepared for occasional delays in dealing with your enquiry. (Just to say: we know of no documented cases of credit card fraud using our shopping system over the internet and it is for the ease and speed of receiving orders that we encourage online purchasing.

  • We accept the following cards:


  • Credit Cards
  • Visa

  • MasterCard

  • EuroCard

  • JCB


  • Debit Cards
  • Switch

  • Delta




  • 10. Cookies
    `Cookies` are small harmless pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work on Cookie Central

    Elixirhealth.co.uk uses cookies for a number of purposes. For instance, they enable us to simplify the logging on process for registered users; to help ensure the security and authenticity of registered users; to provide the mechanisms for online shopping; and to enable traffic monitoring. You can, of course, turn off the cookie function of your web browser.



    Copyright and Trademark Notice
    Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Elixirhealth(UK) Ltd, Copyright © 2000, ALL RIGHTS RESERVED.

    You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties



    11. Changes
    As part of our policy of continuous review, these terms and conditions are subject to change at any time without prior notice and at the discretion of Elixirhealth(UK) Ltd. At no point do they affect your statutory rights.

    Solgar Approved eTailer 4412386

    Order with confidence.  All orders processed securely online using Sagepay
    TESTIMONIALS
    TESTIMONIALS
    Hello Randi,

    today my delivery arrived ! Thank you so much for everything !

    All the best !

    F V, Germany, April 2017




    Hello Linsey,

    Thank you very much for my New Era order - excellent service.

    Thank you also to Teresa for being patient and chatting to me when I phoned on Saturday morning!

    Kind regards

    J P, UK, April 2017




    Hi Randi,

    Hope you had a good weekend. Just wanted to say thank you very much for the freebies - i love Dr Hauschka products...

    Cheers

    J M, UK, April 2017




    Thank u so much,

    I recieved my order today.

    Best Regards

    X S, UK, March 2017




    Excellent service - a very swift delivery and a delight to find some free samples included.

    Thank you!

    C J, UK, March 2017




    Excellent service and fantastic products - some of which I have found hard to come by (The wonderful Reckeweg!) but Elixir has gone out of their way to try and help and with very speedy delivery too.

    Thank you so much Lindsay!

    MB, UK, March 2017




    Thank you so much for your advice,

    Julie is marvelous, feeling better already,

    Wonderful shop thank you,

    Kindest regards

    S B, Cornwall, March 2017




    Hi

    Received my BC-28

    My parcel has arrived today-

    thank you

    KT, UK, March 2017




    Good morning,

    I have just received my order, your service is excellent and the messages from Linsey always make me smile,

    Thank you and Best Wishes to all,

    C S, UK, March 2017




    Dear Sirs

    I have received my order of 3 bottles of Astaxanthin complex recently and thank you for your care in handling the order.

    R S, Turkey, March 2017




    Hello Randi

    Thank you so much, I have just get my parcel.

    Have a nice evening!

    Best regards,

    M G, Italy, January 2017




    Dear Randi,

    I would like to tell you that i have just received the parcel.

    Best Regards,

    M G, Italy, December 2016




    Dear Randi,

    Just a quick note to let you know that my order arrived here in France in perfect condition thanks to your super packaging!

    Many thanks - and Happy Christmas

    K P, France, December 2016




    Dear Sir,

    The parcel 📦 has just arrived.

    Thank you so much!

    Best regards!

    M G, Italy, December 2016





    Hello and Seasons Greetings to everyone at Elixir Health Foods,

    Thank you for delivery received today, also your Greetings and 'gift', so kind of you, much appreciated.

    J T, UK, December 2016




    Hello Linsey,

    How are you?

    I have received today the shipment! thank you very much for such a nice gift, it is very thoughtful from you.

    I wish you all the best & take care!

    K K, Prague, November 2016




    Hi Elixir Health,

    My order arrived on time and thank you for the "sample" of Green People shower gel.

    Kind regards,

    J F, UK, November 2016




    Hei Randi,

    Hyggelig å møte en nordmann her, lettere å handle da...Takk for god service og hyggelig håndskrevet kort med i pakken slik settes pris på.

    Med vennlig hilsen

    M S, Norway, November 2016




    Hi Linsey,

    Received my R74 drops, thank you.

    G E, UK, November 2016




    To: sales@elixirhealth.co.uk

    Recipient received the vits at his hotel. Excellent service and speed of delivery. Many thanks! Will leave positive review on your website!

    Y K, UK, October 2016




    To: sales@elixirhealth.co.uk

    Many Thanks Elixrhealth order received. Very good service

    L M, UK, October 2016




    Subject: My ginger

    Thank you arrived in less than 24 hours safely to me in South east Wales. Very much appreciated. You are great for getting my stock from every one is so kind.

    It's better to do business with you than for me to go into the city as I have a problem doing that with crowds.

    Thank you,

    L L, Wales, October 2016




    Hi,

    It has just arrived, right now, thank you so much.

    M G, UK, October 2016




    Subject: Great Service.

    Hello to all at Elixir,

    Just wanted to say a big thank you for my prompt order. I needed some Acidophilus quickly and it arrived this morning after only ordering it yesterday. I'm in bed poorly so can't get to the shop, worth the delivery charge. Thank you Lindsey for posting it.

    Kind regards

    A P, UK, September 2016




    Subject: www.elixirhealth.co.uk

    Parcel is received. And thank you for the tea.

    To the next order.

    Kind Regards,

    S M, Netherlands, September 2016




    FYI, the order has arrived,

    thank you,

    G M, Scotland, September 2016




    Hi Linsey

    As you sent me a nice little note with my order of New Era J salts I thought I'd reply.

    I have only fairly recently discovered these. I have suffered all my life with a chronic cough. Really bad last year so ended up at the docs. He sent me for chest xray - clear. Lung function - borderline and gave me inhalers and said could be asthma or maybe COPD. I gave up the inhalers a few months back when I realised they were making it worse. I knew that the problem was in my throat and not my lungs, too much mucus.

    I happened upon a health food shop a few months back and bought these along with New Era Q salts. The result was nothing short of a miracle the mucus just melted away taking the cough with it; it has changed my life

    I have bought it from yourselves as it works out cheaper than Amazon so well done. Also speedy delivery.

    Kind regards

    W W, UK, September 2016




    Subject: Celery Seeds

    Thank you, they have arrived.

    Very good service.

    Kind regards

    L L, July 2016




    Subject: Fantastic

    Wow! What service.

    My order of yesterday... arrived a few moments ago.

    Many thanks (Linsey)

    Cheerio for now ..............

    B M, UK, July 2016




    Dear Linsey.

    Thank you for the very prompt delivery of my order .

    Yours sincerely,

    L B, UK, June 2016




    Hi

    As in common with many people I have suffered with constipation for years. In spite of a healthy diet and lots of exercise the problem remained. That is until I discovered fruit and fibre cubes . There is no doubt they work better than any prescription drugs and I would thoroughly recommend them. I suggest you should start with half a cube and work up.

    I always buy mine through the post from Elixir Health Shop. The service is excellent.

    G T, UK, June 2016




    Good morning Randi/Linsey,

    Great news! I've just received the package! Such nice sturdy packaging & what a surprise lovely gift of the peppermint tea too! I've no words to express my gratitude.

    Many many thanks to all of you & keep up the good work!

    Best wishes,

    M G, Belgium, June 2016




    Many thanks, order arrived Saturday morning.

    Very quick service.

    JJ, UK, May 2016




    Hello Linsey,

    Thank you very much for the shipment, it has arrived on May 24th. Thank you very much for your thoughtful gift, very nice from you!

    I wish you have a great summer & all the best

    KK, Czech Republic, May 2016




    Hi Linsey

    Thanks . My order arrived on time. And I am so pleased.

    Just wanted to thank you personally

    Best wishes

    C P, UK, May 2016




    Many thanks.

    I have just received the order. Thank you very much.

    Till next order.

    Greetings and regards,

    S M, Holland, May 2016




    Hello everybody

    just to let you know that our order arrived safely! Thank you,

    S M, Australia, May 2016




    Hi Linsey,

    The vitamins arrived today which is great, and thanks so much for packaging them so securely!

    Thanks again,

    Kind Regards,

    T P, UK, April 2016




    Hi there,

    Just wanted to say thank you for the tremendous service I received last week with my MoogGoo order, it was very much appreciated.

    Many thanks

    Kind regards

    S C, UK, March 2016




    Hi Linsey

    Thank you once again for such a quick delivery, and it's so helpful to have the notification email, so I can make sure i'm in for the postman.

    Hinckley was bathed in beautiful sunshine (aka vit D!) yesterday. Spring has sprung and everyone is mowing their lawns.

    Best wishes

    J M, UK, March 2016




    Many thanks! I am delighted with the Solgar Dry Vitamin E and look forward to the same results with the Solgar Dry Vitamin A.

    Cheers!

    S T, UK, March 2016




    All safely received today. Very many thanks.

    Kind regards

    K F, UK, March 2016




    Hi,

    Just to let you know my order arrived safely this afternoon.

    Many thanks.

    D F, UK, March 2016




    That passiflora is working wonders for sleeping. My partner used to wake up in the night without fail and lie awake for hours, but the passiflora has finally allowed him to sleep straight through the night – what a break through!

    Regards

    H W, UK, February 2016




    To: sales@elixirhealth.co.uk

    Many thanks.

    Regards.

    Dr. B M, Czech Republic, February 2016




    Dear Linsey

    Thank you for sending the glucosamine capsules.

    Sincerely

    S T, UK, February 2016




    Hi Randi,

    The sign for package just arrived! Thank you so much!

    Kind regards,

    S J, Hong Kong, January 2015




    Hello,

    We are regular internet customers of yours for the Schuessler range and I was wondering if you stock the following please: Nux Vomica and Jan de Vries Essences: Child, Bowel and Emergency.

    If so please can we phone you to place an order, as I can not find them on your website.

    I would also like to purchase Schuessler Combination Salt BC-28 200 Tablets.

    Many thanks and kind regards,

    H B, UK, January 2016

    ELIXIR SAYS: All sorted. Products on the website. Order at will!




    Hello Linsey,

    Thank you for your help. I cannot praise your shop, staff and business enough for their efficiency and the speed of delivery. I will make another order for the other items shortly.

    Kind regards,

    H B, UK, January 2016




    Many thanks.

    A W, Hong Kong, January 2016




    All safely received today thank you very much - yes pretty windy here too, but I think that yours is probably worse - you must try to avoid all fallen trees etc. etc. !!

    Kind regards from us both,

    Keith, UK, January 2016




    Dear Randi & Linsey,

    HAPPY NEW YEAR!

    I just wanted to confirm that I have received from you the Super Strength Aloe Vera

    Thank you!

    All the best & talk to you soon

    K K, Prague, January 2016




    Dear Linsey,

    I received the parcel today. Everything's fine.

    Thanks for the greetings and have a Merry Christmas time.

    R C, Italy, December 2015




    Dear Linsey,

    Thank you for the speedy delivery of my order. The little chocolates are very much appreciated !

    Happy Christmas,

    Regards,

    S H, UK, December 2015




    Hi

    Giving my Mum Lavera moisturiser for Christmas.

    Thank you so much for sending it so quickly and for recommending it in the first place! X

    E J, UK, December 2015




    Hi,

    ALL SAFELY RECEIVED TODAY - BRILLIANT SERVICE - THANK YOU VERY MUCH - HAVE A GREAT WEEKEND!

    Kind regards,

    K F, UK, December 2015




    Hi Linsey,

    Just a quick note to let you know that my parcel arrived intact thanks to your super packaging.

    So many thanks,

    K P, UK, December 2015




    Thank you (Linsey).

    Received my order yesterday (Thursday). Many thanks for the greetings and best wishes.

    Best wishes to all ..............

    B M, UK, December 2015




    Many thanks

    Received today!

    Regards

    B L, UK, December 2015




    Dear Randi,

    I would just like to say a BIG THANK YOU for your advice and service.

    Your parcel of 'get better remedies' arrived yesterday. I'm feeling much better, and hopefully your remedies will now help me recover from all the antibiotics.

    My sisters recommended you highly.

    Wishing you a peaceful Christmas season.

    Regards,

    D F, Cornwall, UK, December 2015




    I spoke with a very nice lady called Lindsey. She was very helpful regarding the 1st class signed for delivery.

    Many thanks.

    V F, UK, December 2015




    Linsey

    The parcel arrived yesterday.

    Regards

    A M, Italy, November 2015




    Thank you - package received.

    L I, UK, November 2015




    Hi

    ALL SAFELY RECEIVED TODAY - BRILLIANT SERVICE - THANK YOU VERY MUCH - HAVE A GREAT WEEKEND!

    Kind regards,

    K F, UK, November 2015




    Dear Randi,

    Thank a lot for your nice answer!

    How nice to hear you have a lovely autumn, in Portugal the weather is still wonderful​.

    This morning the parcel arrived! Thank you very much for you excellent service.

    Have a nice day!

    D P, Portugal, October 2015




    Hi Randi.

    Just to let you know that parcel arrived. Thank you.

    P U, UK, September 2015




    Hi,

    Order safely received this morning (through the letter box - no problem!)
    thank you very much.

    Enjoy your day!

    K F, UK, September 2015




    Dear Randi,

    I have received the various tablets I ordered, I thank you for the speedy execution of this order and for the inclusion of a leaflet which explains the different chemical names as you did below. I shall keep this leaflet and use it for reference. All in all this has been a good and satisfactory supplier-customer exercise; well done Randi Henderson and Elixir Health Foods.

    Regards,

    S H, UK, September 2015




    Dear Linsey,

    Parcel received this morning. Many thanks.

    S P, UK, 19 August 2015




    Dear Lindsey,

    Received parcel today.

    Kind regards.

    H M, Germany, 2015




    Hello,

    my parcel was delivered.

    Thank you.

    Regards,

    D M, UK, 18 August 2015




    Dear Elixir,

    I would like to thank you for swiftly processing the order, but even more for the kind note included with the order from Linsey, very thoughtful.

    D M, 17 August 2015




    Received the vitamins today, thank you,

    KR

    S S, Uk, 11 August 2015




    All safely received today, thank you very much...your service really is first rate!

    All the best,

    K F, UK, August 11 2015




    Hi Linsey

    Thanks for the Solgar Comfort Zone which arrived quickly, and the little freebies!

    J M, UK, July 31 2015




    Dear randi,

    Thanks! I received the parcel last Saturday

    Best regards

    C L, Levallois Perret, 28 July 2015




    Dear Linsey,

    My wife received the products you have sent, but did not tell me about your kind note.

    Warmest wishes,

    A D, Cyprus, 15 July 2015




    Hi,

    Received them today

    Thank You

    R L, Australia, 9 July 2015




    Goodday Linsey and Randi,

    Thank you for the package. It has arrived yesterday.

    Take care and all the best!

    Kind regards,

    M S, July 10 2015




    All safely received this morning, thank you very much...

    Kind regards,

    K F, 9 June 2015




    Hi,

    Coupon submitted = ABC123

    Used before

    V K, UK, 6 June 2015




    Hi,

    Coupon submitted = DIGEST123

    from your lovely helpful staff xxx

    L D, UK, 5 June 2015




    Hi,

    just to thank you for sending my recent order so quickly. Much
    appreciated.

    J M, Hinckley, UK, 25 June 2015




    Dear Randi,

    Just to let you know that the Solgar magnesium citrate arrived safely on Saturday morning - all intact. Thank you very much.

    Thank you too for the lovely Dr Hauschka samples that I will enjoy using - that was a very thoughtful and kind touch.

    It has been a pleasure doing business with such a fine upstanding company where you demonstrate such outstanding customer service.

    Thank you once again.

    Kind regards,

    C M, UK, June 16 2015




    Hi,

    Just to let you know that my order of tissue salts arrived safely this morning.

    Very happy with your prices and service and I will be buying from you again.

    Many thanks,

    J C, UK, June 5 2015




    Many thanks for your lovely customer service - and special thank you to Linsey for the note, always so lovely - ;) Xx

    Best regards

    S V, UK, 12 June 2015




    Order safely received today

    ...thank you very much...enjoy your weekend.

    K F, UK, June 05




    Thank you so much @elixirhealth Wadebridge for amazingly prompt online service.😀

    Y T, Via Twitter, Cornwall, 29 May 2015




    Hi,

    I've received the parcel today, New Era Combination H Tissue Salt.

    Thank you for this.

    N A, London, 29 April 2015




    Hi

    BIG PRAISE FOR BIO-STRATH ELIXIR TABLETS

    I wondered if you could give me the contact for your promotions/marketing department. My husband has had a brain tumour and has had 6 weeks of intense radiotherapy. Daily doses of your supplement Bio-Strath Elixir tablets has seen him through this with hardly any symptoms . He's currently challenging himself to a 50+ mile bike ride and he's not even cancer free yet.

    If you could pass on my email to someone I'd be very interested to speak to them about this.

    Kind regards

    Rachel Haughton, UK, 23 April 2015




    Hi,

    Thanks very much received my order this morning delighted thanks again.

    O B, Dublin, 23 April 2015




    Thanks a lot,

    the package arrived , everything ok .

    M P, Italy, 22 April 2015




    Hi,

    Discontinued product search - alternative offered FANTASTIC!

    B B, 20 April 2015




    The order arrived safely this morning...a truly brilliant service!

    Thank you very much.

    Kind regards,

    Keith, UK, 24 March 2015




    Dear Lindsey,

    Thank you so much for the delivery and the note, they arrived safely and quicker than I anticipated which is great as I was just running low of them.

    Many thanks for a fantastic service!

    Kind Regards

    A I, 14 April 2015




    Dear Lindsey

    Just a note to say "thank you" for the most excellent and caring service received from you.

    I realise that I don't make huge orders but you always keep in touch and update me as to the progress of my orders.

    Such care and attention to detail is much appreciated.

    Kind regards

    L H, UK, 18 March 2015




    Hi Randi,

    Thank you for that, now that’s what I call service!

    Have ordered for my mother under the name XXXX

    Thanks again

    warm regards

    M, UK, 5 March 2015




    Dear Lindsey

    A deep and heartfelt thank you for the beautiful tea box and Pukka tea. What a nice surprise and very thoughtful of you !

    Wishing you and everyone at Elixir Health a wonderful week.

    Best wishes

    L B C, Denmark, 3 March 2015




    Received order,

    Many thanks.

    T B, UK, 27 February 2015




    Dear Elixirhealth pharmacy,

    I just want to say a big thank you for your continuous help and great customer care in the years. You always been very helpful and the tissue salts I am buying regularly are great quality!

    You are my favourite pharmacy and I keep recommending you to all my friends!

    Wish you all the best!

    Thank you again!

    Kind regards

    A V, Colchester, UK, 27 February 2015




    Hello Randi,

    Parcel arrived this morning.

    Thank you and best regards,

    N, Spain, February 2015




    Hello Linsey,

    I just wanted to let you know that I have received the parcel today.Thank you!

    Enjoy winter and talk to you soon!

    All the best & take care.

    K K, Prague, January 2015




    Hi Linsey and everyone,

    Thank you for the great service, always. I order from you regularly. Oh, the note is always great, thank you.

    J M, UK, 09 January 2015




    Hey !!!!!!!!!

    Merry xmas to all of you, thank you, once again for such good, no excellent service. Happy new year and God bless you all , John.

    J M, UK, 26 December 2014




    Linsey,

    How are you? I have got the shipment today! thank you very much for the very nice and useful umbrella!:-)

    I wish you Merry Christmas and all best for 2015.

    All best & take care

    K K, Prague, 09 December 2014




    Hi,

    Received today, thank you. The delay understood and I appreciate the personal service.

    Merry Christmas.

    Linsey at Elixir says: "Thank you so much for your patience. I'm not sure I have as much as you! We don't normally have such delays with products, so I can only apologise again."

    B D, UK, 5 Dec 2014




    Linsey,

    Thank you very much for for sending my order so quickly and safely! Also thank you for your kind greetings in Czech language, such a nice surprise!
    I am looking forward to the next order.

    All best and have a nice weekend!

    K L, Czech Republic, 21 November 2014




    Hello,

    Thank you for the fast shipping of my order.

    Ps: the little signed note is a nice gesture, brought a smile to my face. Keep it up.

    Regards,

    S L, France, 18 November, 2014




    Dear Linsey

    Thank you once again for the order of tissue salts, received yesterday (24 hours after ordering!). You are always so quick in sending, it's much appreciated.

    thanks again

    J M, UK, 15 November 2014




    Hello Linsey,

    I received the parcel with products, as well as a box of pukka tea and an umbrella, thanks.

    wish you a good end of year and merry christmas.

    Best regards,

    L C, France, 17 November 2014




    Hello Linsey,

    How are you? I have received with the shipment a very nice present from you!

    Thank you for your kind help,

    All best

    K K, Prague, Czech Republic, 24 October 2014




    Hello,

    Shipment of the Bach Flower Remedies arrived safely.

    Regards and thanks,

    B M, Prague, Czech Republic, 17 October 2014




    Hi Linsey,

    This is just a note to say thank you for the excellent service, I ordered my fish oil yesterday and I received them today. It is first time I have ordered from your company and I will certainly order from you again.

    Kind Regards

    L S, UK, 21 October 2014




    http://www.elixirhealth.co.uk/search.asp?search=fish+oil

    Dear Linsey,

    The tissue salts arrived today, thanks, and thank you for keeping me informed about my order.

    Kind regards

    A B, UK, 23 October 2014




    Hi Elixir Health,

    Thank you very much! I always highly recommend your pharmacy and specially the tissue salts.

    Regards

    A W, UK, 23 October 2014




    Hello Linsey,

    I just wanted to let you know that I have received the shipment today...Thank you very much for your kind help and assistance and looking forward to the next order.

    All best and have a nice weekend

    K K, Prague, 17 October 2014




    Dear Linsey,

    Thank you for sending my order through so promptly, very much appreciated as I am extremely excited after recently learning about all this.

    Thanks again,

    J W, UK, September 2014




    Hi Linsey,

    Subject: Tack! :-)

    Picked up the parcel from you yesterday. The Cherry Night from Viridian. Did I sleep? Yes maaaam, for England!

    And thanks for the note in Swedish – I was very impressed. Do you actually speak Swedish or was it a google translate? If so, it was perfect.

    Many thanks for your service, with a personal touch.

    All the best,

    J L, Sweden, September 2014




    Hi Linsey!

    All safely received!

    Many thanks xx

    C B, UK, August 2014




    Hej Randi.

    Thank you very much for helping! I have got them, now :-).

    Best regards from

    Maria Bendix, Denmark, July 2014




    Thank you, for your friendly swift service, its quicker than waiting till the weekend to nip to town, the little note always helps, in this day and age it makes such a difference to feel as if we know you.

    Brilliant!

    J M, UK, July 2014




    Thank you,

    Your website is super friendly.. very efficient and easy to navigate. excellent stock too. thank you so much it is appreciated :)

    R A, Truro UK, July 2014




    I came to this shop when I was holidaying in Cornwall this year. I was very impressed with the knowledge of the staff, the products carried and the overall presentation of the store. Not only did I have one of the best massages in the therapy centre but I also discovered a new 'IBS' tackling product from Solgar called probi 20 million. I had read the article appertaining to this product and thought I'd give it a try. Well I have had IBS symptoms quite chronically for 5 years and the honest truth is...they went within one day.

    I cant believe it but I feel sure I was guid
     
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